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Digital Channels Development Manager

In a nutshell

You’ll provide insight to both Argos Financial Services (AFS) and Sainsbury’s Argos on all aspects of Digital Channel performance. You’ll do this by monitoring, evaluating, communicating and reporting of performance for Credit and Argos Care products.

We’re open to this role being based from any of our SBAFS (Sainsbury’s Bank & Argos Financial Services) UK locations as remote working is involved. Occasional travel to your base location will be required.

What you’ll be doing

Owning the development, maintenance, evaluation and monitoring of reporting and insight on key AFS Digital metrics, across Credit and Argos Care, to support business decisions.
Proactively identifying opportunities for improving digital conversion across Argos Credit and Care, making recommendations for their implementation.
Analysing and interpreting complex information, distilling critical insights and communicating to a highly diverse stakeholder base to drive actions.
Developing key relationships across your own team as well as other functions such as Sainsbury’s Digital.

What you need to know and show

Good knowledge of Adobe Analytics is key.
Passionate about customer journeys and wanting to transform these to provide a better customer experience, especially through digital channels.
Previous analytics experience. You’ll be Commercially-minded and customer-centric, whilst being passionate about data and insights.
Microsoft Excel skills.
Good communication skills.
Ability to access data from multiple sources and accurately interpret the results, making recommendations for change.
Proven planning and organisation skills, with an ability to balance a range of priorities.

Ability to work on your own initiative and be proactive in idea generation.

Ability to collaborate with team members as well as stakeholders and aspire to deliver great outcomes for the team, as well as the Sainsbury’s Argos group.
Have an appreciation of the regulation and the control environment we operate within Financial Services.

Our benefits

In addition to the all- important competitive salary, pension & bonus offering, we totally get that life outside work is important to us all. So, we want to shout out some of our other great benefits…

We offer flexible working to help you achieve a good work/life balance
Opportunity to buy extra holidays is on the table
Discounts on your weekly shop, buying a laptop or sofa? We’ve got it covered through your Sainsburys, Argos and Habitat store discount card
Cycle to work scheme

A little about us & our culture

We’re proud of our heritage as the UK’s first supermarket bank. As digital technology drives the banking landscape we want to be at the cutting edge of this technology, offering award winning innovative digital banking products to our customers. Technology is where we see our growth therefore we need innovators to join us and drive the next phase of our evolution.

We’re a friendly bunch who collectively share a passion to make our customers’ financial lives easier. As part of the wider Sainsbury’s Group, being one of the UK’s most trusted brands, it brings our colleagues a wealth of opportunities to fulfil their potential. Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do.

Everyone is welcome at the Sainsbury’s Group, and we’re proud to be an equal opportunities employer that champions a diverse and inclusive culture that reflects the diversity of the communities we serve.

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours within their working days, giving plenty of time and space for life outside of work whilst delivering against our business goals.

If you’re interested in applying and are excited about working with us but are unsure if you have the right skills and experience – we’d still love to hear from you! We’d also be happy to discuss more flexible working options such as job shares and part time working.

As this role involves working within a regulated environment any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references.

Apply now