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Contact Centre Colleague - Widnes

It’s easy to see why people love to work and shop at Argos. We’ve always got the customer in the heart of everything we do, and our colleagues are our most important asset. We’re always looking at ways to offer the best possible shopping experience to our customers, and we give our colleagues the opportunities to be the best they can be.

Doesn’t that sound great?

As a Customer Advisor in our Contact Centre you’ll be welcomed into a friendly and collaborative environment where you’ll be given the skills and knowledge to deal with our customer queries in the most convenient and effective way. This might be over the phone, live chat, or on social media. And they might want help with placing an order, checking a delivery, or resolving a product query. Whatever it is, you’ll be right there with a way to help them.

We will give you all the training you need, so you don’t need to have customer service experience to be great in this role. You’ll always have lots of support from your team leader and mentor, and the opportunity to develop and up-skill yourself if you want to move up the career ladder, or just become an expert in your field.

There are lots of other benefits to working here too. From 24 days’ holiday (pro rata), to staff discount in Argos, Habitat and Sainsbury’s (available after 3 months with us), a subsidised canteen, free parking and an optional company pension scheme. We really think you’ll love it.

The contact centre is open 8am to 8pm from Monday to Sunday and you’ll always have your rotas available at least 4 weeks in advance (normally 12 weeks!) so you can count on us to give you a great work-life balance. And you can choose a contract between 20 and 35 hours, so you’ll have plenty of time to spend your hard earned cash! Initially you’ll start on a six month fixed term contract and there may be opportunities for permanent Customer Service roles once you’ve joined.

So what are you waiting for? Apply now for your chance to work at Argos

We know that candidates may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not apply and see how it goes?

Here at Sainsbury’s Argos we’re a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome at Sainsbury’s Argos. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site – www.argos.careers/diversityandinclusion

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