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Senior Business Analyst

In a nutshell

As a Senior Business Analyst, you will manage the scope, requirements analysis and business context of solution design for a project or workstream. You’ll lead business engagement and manage long lived requirements for specific areas of the business.

The role includes typical business analysis activity including planning, eliciting, analysing, defining, communicating and validating requirements for changes to structures, business operations and processes, product and service offerings, policies and information systems.

What success looks like?

You will develop strong, lasting relationships with key business stakeholders and will support the business to develop their ideas, to help us put our customers first. You’ll obtain good knowledge across several individual business/product areas, understanding interdependencies and the impact of changes to provide informed consultancy advice, independent review and quality assurance. You’ll lead the engagement of a variety of stakeholders across priority areas, delivering high quality work and maintaining relationships post project close.

What you’ll be doing

Driving business engagement to understand, challenge and document underlying business needs, translating these into project scope, objectives and requirements.
Leading, designing and facilitating business need workshops to analyse, define and prioritise requirements, challenging thinking and agreeing outcomes to ensure robust requirements development and approval.
Responsibility for the definition and management of the documentation of business requirements, including requirements catalogues and traceability matrices. Preparing business cases which underpin solution options.
Overseeing end-to-end requirements traceability against quality business requirements using appropriate tools and templates.
Understanding and articulating the effect of proposed solutions, creating accurate and detailed as-is and to-be business models, incorporating process and benefit analysis, people and customer impact assessment.
Developing cross business and service user acceptance plans and communications to support implementation.
Responsibility for resolution of business analysis issues, identifying and driving mitigating actions against design risks as directed by the Lead Business Analyst.
Taking responsibility for self-development, actively seeking and providing feedback and responding accordingly.

What you need to know and show

Senior Business Analyst experience in the Financial Services industry, ideally with consumer credit products.
Exceptional communication skills, you’ll have the ability to communicate effectively with anyone in any environment, translating complex/technical issues to meet the audience's competency level. This also includes written communication, to ensure effective business & project reports.
Strong relationship management skills.
Well-organised and able to prioritise workload in line with tight deadlines and work effectively under pressure.
You’ll be a team player, able to work closely with others to deliver results.
Excellent analytical and problem-solving skills, with attention to detail.
Customer-focused approach.

Our benefits

In addition to the all- important competitive salary, pension & bonus offering, we totally get that life outside work is important to us all. So, we want to shout out some of our other great benefits…

We offer flexible working to help you achieve a good work/life balance
Opportunity to buy extra holidays is on the table
Discounts on your weekly shop, buying a laptop or sofa? We’ve got it covered through your Sainsburys, Argos and Habitat store discount card
Cycle to work scheme and great coffee and cake!

A little about us & our culture

We’re proud of our heritage as the UK’s first supermarket bank. As digital technology drives the banking landscape we want to be at the cutting edge of this technology, offering award winning innovative digital banking products to our customers.

Technology is where we see our growth therefore we need innovators to join us and drive the next phase of our evolution.

We’re a friendly bunch who collectively share a passion to make our customers’ financial lives easier. As part of the wider Sainsbury’s Group, being one of the UK’s most trusted brands, it brings our colleagues a wealth of opportunities to fulfil their potential.

Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do.

As this role involves working within a regulated environment any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references.

We know that candidates may be put off applying for a job unless they can tick every box. While we can’t always accommodate every flexible working request, we do support part-time and job share roles so are happy to be asked how we can work around your availability. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not apply and see how it goes?

Here we’re a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site –

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