As Operational Strategy Assurance Manager, you will support the Head of Operational Strategy Assurance to roll out and manage a programme governance structure sitting across the Operational strategy work streams to ensure the business delivers on its key objectives in a controlled, compliant and effective way. You will own and manage the Operational plan that delivers the benefits and the detailed plan that realises the benefit opportunities through efficiency saving.
Argos Financial Services are part of Sainsbury’s Bank, part of the wider Sainsbury’s group. We’re an exciting and growing organisation and as our customers seek more innovative services and technology, being part of one of the UK’s most trusted brands brings our colleagues exciting opportunities to fulfil their potential.
As Operational Strategy Assurance Manager, you will:
Work with individual project leads to ensure we have clear, achievable plans; whilst supporting the creation and update of these plans
Manage an overarching project plan across the different pillars of our strategy
Track the levels of resources in place to support delivery – challenge this where appropriate
Create and manage a prioritisation process for supporting the strategy work
Support in identifying and addressing risks and issues across projects and help resolve where possible
Ensure that each project has engaged the right stakeholders - governance and approval support
Identify opportunities to simplify across work streams
As Operational Strategy Assurance Manager, you will have:
Proven project management skills
Knowledge of Prince II and a high level of IT competence in mainframe and PC solutions
Operational experience; ideally contact centre, but including knowledge of supporting areas i.e. Back Office, QA, Fraud & Underwriting, Training & Coaching
Excellent communication skills; including conveying complex information in plain language to a range of stakeholders at different levels in the business
Ability to multi task, excellent time management skills and able to prioritise
A high level of drive and motivation.
As well as the opportunity to join a great team you will also receive a competitive salary, 22 days holiday, and a range of other great benefits. We will support you in developing your skills to build the career you want.
We know that candidates may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not apply and see how it goes?
Here at Sainsbury’s Argos we’re a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers. Everyone is welcome at Sainsbury’s Argos. Want to find out more? Then visit our Diversity & Inclusion page on our Careers site – www.argos.careers/diversityandinclusion