Buying & Merchandising

You won’t just be sourcing and buying product ranges for our customers – you’ll be helping us create them. So, expect to plan our strategy for the next few years, before negotiating the deals that make those plans a reality. If you can spot market trends ahead of our competition – this is the team to join.

When you source over 53,000 products, optimising the availability of our stock becomes paramount. You could be working across any one of hundreds of product lines – from video games to jewellery. What’s certain is that you’ll aim to meet specific sales and profit targets, focusing in on the products that sell best and worst.

As one of the UK’s largest retailers, we spend billions on products and services for our stores. And when you work with that many suppliers – literally thousands, from all around the world – you need quality Assurance Processes that are truly sophisticated. World-class, in fact. That’s where our Commercial Trading Technical and Operations teams come in (below).

Our Technical team looks at every product that’s put before it, ensuring all makers comply not only with all relevant regulations and best practice guidelines, but also our own exacting standards. They carry out a wide range of technical, investigative and quality control tasks, and even contribute to new product development.

Our Operations team oversees all practical quality control tasks and ensures this entire complex process runs like clockwork. They also liaise with our suppliers directly, carrying out factory controls and ensuring that they follow the two golden principles of ‘fit for purpose’ and ‘right first time’.