An opportunity has arisen for a Senior Business Analyst to join the Change Team within Contact Centres.
Contact Centres support customers with queries in relation to Argos, Habitat, and Tu@Argos. The Change Team support the future strategy and change agenda for the contact centres and broader business initiatives.
This role can be based in either Widnes or Stafford and there may be some occasional travel between the sites.
As Senior Business Analyst you will:
Lead and develop a high performing team of Business Analysts
Build strong relationships with key stakeholders
Listen and understand the business needs
Present findings and project updates back to the business
Carry out business analysis on large projects and assist Portfolio Managers where required.
As a Senior Business Analyst you will have:
Strong communication skills both verbal and written
Strong stakeholder management skills
The ability to work on numerous projects at once
Strong Influencing skills
Prepared to make bold decisions to get things done
Strong leadership skills
What you’ll get in return
We are committed to helping you develop your skills and experience for both now and the future. And our fun and exciting environment will also give you 24 days holiday, save as you earn, discretionary annual bonus, childcare vouchers and company pension scheme.