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Investigation Manager - 12 Month FTC

At Sainsbury’s Argos, the great digital transformation is under way. It’s our aim to become the digital market leader in choice, value and convenience, so our teams are more important to us now than ever before. They’re the people who provide support across the business and help make the crucial decisions that will allow us to develop into a leading digital retailer.

We joined Sainsbury’s in September 2016 on our journey to become a leading retail organisation and ensuring we place our customers at the heart of everything we do. Together we have a great opportunity to build a brilliant future and do a fantastic job for all our customers.

The Role:

Great field based opportunity to join the Business Protection department as Investigation Manager. You will play key role in protecting the Argos business through effective investigation of actual or potential risk and crime, both from an internal & external perspective, ensuring that business reputation is maintained and financial impact in minimised through prioritisation of investigations.

You will work in a national field based role and preferably located in the Gloucestershire / South West area.

As an Investigation Manager your main responsibilities include:

As directed by the Senior Investigation Manager, prioritise investigations relating to crime, violence & shrinkage which could affect the profit or the wellbeing of colleagues and customers and obtain the necessary evidence in order to identify perpetrators and prevent repetition.
Utilisation of all available intelligence to ensure that any investigation is likely to provide a subsequent positive financial benefit versus cost, thereby ensuring highly productive, efficient & cost effective investigations.
Advise, influence and support retail and distribution management on all aspects of investigations, providing consistency of approach and enabling them to form a considered response to specific incidents or issues, having regard to current law, legislation and the interests of the business.
Monitor and ensure best practice in respect of relevant policy, procedures, criminal law and other legislation in order to protect the business from loss of profit and potential prosecution.
Interrogation of intelligence & other information to identify and focus on shrinkage, crime & risk trends within retail and distribution which highlight potential criminal exploitation by employees and customers, prioritising response by an intelligence led approach which drives greatest business benefit.
Make recommendations to the Senior Investigation manager in relation to retail risk, shrinkage, policy or process which would enable influence on commercial decisions which would reduce risk or improve sales, margin or impact on profit.
Instigate effective & professional criminal investigations, leading to civil recovery and/or internal disciplinary proceedings against perpetrators identifying scale of loss, preventing further loss, and ensuring where possible, recovery of company assets focussing on obtaining proportionate compensation through the criminal justice system and civil processes.
Contribute to relevant crime forums involving retail business risk, crime & shrinkage issues and trends, identifying where business intelligence sharing, new initiatives and best practice can assist the business to protect profit.

As an Investigation Manager your skills & experience will ideally include:

Ideally be educated to degree level in a relevant subject or hold an industry recognised qualification.
Must have sound knowledge of criminal law, criminal justice system and sound knowledge of carrying out criminal investigations including interviewing techniques.
Possess understanding of business principles and processes relating to retail operations.
Previous experience gained working within a similar role would be advantageous.
Strong interpersonal skills with the ability to effectively communicate and influence across all levels.
Able to demonstrate man-management and leadership qualities.
It would be desirable for the post holder to have gained credible experience within a distribution environment, have a working knowledge of security systems, crisis management and major incident planning.
All applicants must possess a valid UK driving licence.

What you’ll get in return:

As well as the usual company benefits, which include, 22 days holiday, save as you earn scheme, discretionary annual bonus and company pension scheme, you will work in an exciting environment with the potential to develop your skills for a career that fits with your own aspirations.

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