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Senior Infrastructure Delivery Manager - Financial Services

Senior Infrastructure Delivery Manager - Financial Services
Milton Keynes

Refresh your career. Revolutionise Retail Financial Services. We’re going digital in a big way and giving our customers more of what they want, when they want it. It’s nothing less than a retail revolution – and we need all kinds of talent to lead it.

Financial Services is at the heart of this transformation with around 2 million customers and growing. You would be joining the Technology team at a crucial time in our journey. So whether you want to develop your career in IT Service, IT Architecture, IT Development, Risk, Security, or the PMO, there has never been a more exciting time to join us.

The Senior Infrastructure Delivery Manager (SIDM) is accountable for delivering all Infrastructure demand across the AFS regulated business on time and within budget.

What you’ll be doing

* Partnering with the AFS Leadership Team to define and shape the Infrastructure roadmap for AFS
* Partnering with the IT Portfolio Manager and their team supporting the AFS regulated business to apply challenge and rigour to all solutions
* Owning, developing and delivering reporting requirements ensuring the senior management community and key stakeholders are fully appraised on the status of all demand in flight
* Owning the Infrastructure budget and demonstrate shrewd financial planning and controls. This includes, but is not limited to, driving down 3rd Party supplier costs by strong negotiation and wider industry awareness of best practice
* Reviewing, advising and recommending solutions for all infrastructure-related issues and conflicts arising
* Identifying, challenging and managing all changes, which arise during development and delivery, ensuring that the impact on schedule, cost and quality is controlled and agreed with the Project sponsor


* Build and maintain effective working relationships with internal and external resources assigned to support Infrastructure delivery
* Use previous retail and financial services IT experience to deliver Projects to time
* Ensure that all parties involved are fully aware of any delivery issues arising and progress achieved against the agreed schedules and budgets
* Utilise expert knowledge and awareness of the infrastructure technology deployed to support a regulated financial services environment, both on-premise and cloud-based, to inform, advise and support the IT Portfolio Manager and colleagues across the business involved in Infrastructure delivery to the AFS business
* Utilise practical experience gained dealing with the challenges of delivering effective disaster recovery and ensuring business continuity in such an environment, to inform, advise and support the IT Portfolio Manager and colleagues across the business involved in Infrastructure delivery to the AFS business


* Experience working within a financial services or retail organisation
* Sound infrastructure design experience in a technology organisation with history of delivering scalable, resilient systems and platforms
* Exceptional problem solving skills
* Familiarity with the workings of retail back end systems
* Comfortable working with senior staff, both business and IT
* Experience of working with outsource partners and delivering solutions into support
* Have demonstrable documentation skills


* Car allowance
* Bonus
* Company pension – We double your 4% or 5% contribution
* Discount at Argos, Sainsbury’s and Habitat
* Holidays – 24 to 27 with the option to buy up to 10 days per year
* Private Healthcare
* Sharesave scheme – Risk-free way to buy shares at a discounted rate
* Childcare vouchers
* Cycle to work scheme
* Season Ticket Loan
* 2 days paid leave to volunteer to an organisation close to your heart
* One professional subscription per year

Apply now