We are Argos, the UK’s leading multi-channel retailer. So, whether you’re shopping online, from our smart phone app or popping into one of over 840 stores across the UK you’ll probably know that the service, value and variety we offer our customers is awesome - and the same goes for a career at Argos too!
At Argos, we have the benefit of having a lot of information, data and methods/techniques to learn about our customers and how they interact with us, what they do, what they think about us and most importantly why! We use this information to better understand our customers and the role we play in their lives in order to drive additional customer and business value. Our Customer and Market Insight team is at the heart of this. They look both internally and externally to provide insight into various teams across Argos, informing key decisions and priorities at both an operational and strategic level. And, right now our Customer Insight Team is on the hunt for a Data Analytics Manager to join the business.
The Customer Insight team’s objective is to use our customer data to drive insight to inform decision-making and measure success at a strategic level. They will consider how customers shop across the Argos estate, our physical and digital channels and over all our propositions and how this is changing over time, identifying patterns which will allow us to act to drive further value. The Data Analytics Manager will lead and develop this team with the objective of understanding how customers shop with us today, how that is changing, identify opportunities and feed that insight into teams across the business.
The person taking the role will need to be comfortable with using multiple analytical techniques to answer ambiguous questions in a forensic manner, uncovering trends and patterns that may or may be as expected. They will need to communicate often highly complex topics to senior stakeholders in a highly credible way. You will work closely will also work closely with various business functions including Digital, Store Operations and Commercial teams across Argos and the Sainsbury’s Group.
You will need to be comfortable with using multiple analytical techniques to answer ambiguous questions in a forensic manner, uncovering trends and patterns that may or may not be expected. It is essential that you have good hands on knowledge working with SQL for data extraction, manipulation and analysis.
So If the prospect of working for the UK’s best retailer (yes, we’re biased but we don’t care) isn’t enough, we’ll even pay you for the pleasure! As well as a competitive salary, our company benefits include, 24 days holiday, car allowance, save as you earn, discretionary annual bonus, private medical insurance and company pension scheme, you will work in an exciting environment with the potential to develop your skills for a career that fits with your own aspirations.