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Change Manager

Technology is the driving force behind Argos’ success online, in stores, in logistics, in back office, in trading, in ranging, in design, in marketing and everywhere else in the company. We know our customers, colleagues and shareholders depend on ArgosTech to drive our success and while we respect the significance of the challenge, honestly, we live for this kind of responsibility.

As the IT Change Manager, you will be responsible for defining and managing the policies, processes and procedures for change and release management.

What you’ll be doing

Developing and maintaining policies, processes and procedures for change & release management
Leading and managing the CAB Process ensuring ensure that changes are correctly reviewed and assessed
Identifying, managing and communicating risks or issues associated with changes, ensuring that key stakeholders are fully engaged and that a proper risk assessment has taken place
Putting actions in place where a change has failed to achieve its objectives
Performing audits on implemented changes to ensure that they have met their objectives
Tracking and resolving situations that require increased awareness and immediate action
Working closely with Service partner organisations (e.g. Fujitsu, Accenture) to ensure that they understand the policies for change and release management and adhere to processes to support them
Engaging with the business community to ensure they are updated on service offered and business usage of these services


Experience in a similar role in an IT Change Management environment
Detailed understanding of change and release management processes and toolsets
Broad appreciation of how different types of technology are used in an enterprise organisation
Familiarity with different delivery methodologies (Agile, Waterfall)
Quickly able to assimilate and respond to risks and issues


Bonus – 10%
Holidays – 22 with the option to buy up to 5 days per year
Company pension
Discount at Argos, Sainsbury’s and Habitat
Sharesave scheme – Risk-free way to buy shares at a discounted rate
Share Purchase Plan
Childcare vouchers
Cycle to work scheme
Season Ticket Loan

Apply now