Argos Distribution is transforming...how can your leadership support the change in our DCs?
Distribution is the lifeblood of the company. Argos as a whole depends on ensuring that customers get the goods they want, when they want them. What the customers don’t see is the vast, sophisticated supply chain and logistics operation that makes it all possible.
We are looking for dynamic and motivated individuals with minimum of 2 years’ experience in first line management to lead a TEAM of up to 120 colleagues and to achieve targets through effective management and utilisation of the TEAM.
Argos is the UK's leading digital retailer offering more than 33,000 products through www.argos.co.uk, mobile channels, stores and over the telephone.
Argos continues to be the UK's largest high street retailer online with over 430 million website visits annually. Argos serves around 130 million customers a year through its network with over 800 stores.
Argos Distribution is changing - our leaders instinctively motivate and engage with their TEAMS to support the delivery of a great customer experience within our stores. We support, develop and work with our leaders, which helps people to understand and support our transformation into a “Digital Retail Leader”.
Your main responsibilities as a Team Manager will include:
Maintaining a high standard of communication through team briefing, consultation, employee reviews and one-to-one conversations.
Improving operational performance in service, cost and colleagues in line with agreed approach ensuring sustainable change.
Maintaining operational compliance to all agreed processes ensuring all Team Members work accordingly.
Assisting in the selection of future team members, ensuring full functional training is carried out; identifying further training needs and ensuring effective training is carried out to maintain operational efficiency.
Controlling and allocating work, monitoring progress to ensure hourly/daily/shift workload/tasks are completed, keeping senior management fully informed of any operational issues.
Continually monitoring individual performance (accuracy, attendance, attitude, behaviour) and taking appropriate action to improve standards.
To be successful in this role we ask that you:
Are ideally educated to GCSE standard, with qualifications in English and Maths.
Can demonstrate previous line management experience, preferably within a Logistics/Distribution/E-commerce environment.
Have a solid understanding of how the functions within a warehouse interact and influence customer service.
Showcase strong inter-personal skills and ability to lead a TEAM through effective motivation.
Are competent with MS Office applications (Word, Excel, PowerPoint etc...)
Have previous experience of grievance and disciplinary procedures.
Demonstrate good commercial acumen with the ability to understand basic budgets and cost controls and how their departmental performance influences them.
Preferred previous experience of the following:
Warehouse Team Manager, Warehouse Team Leader, Warehouse Section Manager, First Line Manager, Warehouse Supervisor, Warehouse Shift Manager, etc.