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Fraud Risk Manager

As the Fraud Risk Manager, you will manage a team whose aim is to actively support the Argos Financial Services store card business within the areas of fraud credit strategy. You will develop and maintain an optimal fraud credit strategy which enhances the overall profitability of the AFS business.

You will be joining Financial Services where our aim is to make life better every day for Argos customers. We help customers afford and protect what matters most, offering products and services including Credit, Warranties & Insurance. The Financial Services department is the profit creator and that’s why it’s the most exciting place to be: right at the heart of the action. Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do.

Argos Financial Services are part of Sainsbury’s Bank, part of the wider Sainsbury’s group. We’re an exciting and growing organisation at a time of unprecedented change in the financial services industry. As our customers seek more and more innovative services and technology, being part of one of the UK’s most trusted brands brings our colleagues exciting opportunities to fulfil their potential.

As the Fraud Risk Manager, you will:

Develop and maintain, through identifying and exploiting business opportunities, the fraud risk strategies with a clear emphasis on profitability and business priority.
Monitor, evaluate and assess all aspects of fraud risk strategies from a fraud risk perspective; communicate results, conclusions and recommendations to senior management.
Ensure that the relevant operational areas understand their role within the fraud risk strategies, with monitoring of their ongoing compliance of the fraud policy.
Ensure that policy, strategy and process combine to optimise profitability from a fraud perspective.
Liaise with other functional areas (as appropriate) to ensure the communication, understanding and satisfactory application of changes to the fraud strategy and policy.
Ensure that projects are carried out effectively, efficiently and within timescales.
Manage and develop a motivated team, identifying and facilitating a positive learning environment through the Personal Development Review process.

As the Fraud Risk Manager, you will have:

An analytical background, with at least three years experience working in a fraud environment.
Working knowledge of fraud systems/data (e.g. Synectics Solutions SIRA/Call Credit Call Validate)
Proven management experience.
High levels of statistical competence with understanding and experience of Multiple Regression, Decision Tree analysis and use of statistical packages (e.g. SAS or SPSS).

Experience in storing, querying and manipulating data held in a relational database (e.g. SQL).
Strong MS Office skills, a high level of skill in MS Excel is essential.
Sound commercial awareness.
The ability to access information from a variety of sources to test the accuracy and consistency of available business data and to identify key issues.
Skills to back up conclusions with logical analysis.
Creativity in seeing how different new options could bring business benefits.
The ability to resolve less straightforward issues, taking decisions based on a common-sense assessment of the pros and cons.
Confident communication skills, a strong presence in a group, gaining and holding attention when speaking and being able to convey complex information in plain language to wider business.
A graduate degree in a numerate discipline (ideally mathematics or statistics).

In addition to the above, it would also be advantageous if you have experience working within a financial services organisation, in particular retail credit, a working knowledge of financial crime and an understanding of scorecard development and the use of scorecards within fraud rules and strategies.

As well as the opportunity to join a great team you will also receive a competitive salary, 24 days’ holiday, and a range of other great benefits. We will support you in developing your skills to build the career you want.

There’s never been a more exciting time to join Argos. We are capitalising on our success and going through a great transformation. It’s a period of expansion and rejuvenation; we’re shaking things up and creating more opportunities than ever before.

As this role involves working in a regulated environment any offer made will be subject to satisfactory background checks including criminal record check, credit check and employment references.

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