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Contact Service Agent - Widnes

Who are we?

Formerly known as Home Retail Group, Argos and Habitat are now part of Sainsbury’s.

Argos is the UK's leading multi-channel retailer, while the Habitat brand gives our customers greater choice with premium quality and contemporary styling, as well as some best-selling iconic designs.

Why choose us?

As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect a first-class, fully supported training programme to ensure you deliver the very best level of customer service at all times and help us to continue being a competitive brand in the market place.

Our Widnes contact centre is conveniently located with good public transport links and free onsite parking, as well as an onsite canteen.

We want you to:

Build relationships over the phone with our customers
Provide information on additional product & services
Help customers find the right products to meet their needs.
Work as a team and supporting your colleagues

You will have:

Excellent listening and communication skills
Attention to detail
Ability to multi task
Working knowledge of Microsoft Office
Positive attitude
Analytical skills
Previous experience in a customer service role
Strong team working skills

The benefits for you:

Pension (optional)
23 days Holiday per year, pro rata for part time employees
Staff discount in Argos, Habitat and Sainsbury’s (after qualifying period)
Relaxed dress code
Access to My Benefits, offering a range of savings across a wide selection of online and high street brands

Working hours

We are currently recruiting for fully flexible shift patterns: This will require you to be fully flexible between our opening hours, and able to work across the week. In return you will get 2 rest days per week, and 1 weekend off in 4. You will have 4 weeks’ notice of your shift.

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