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Senior Operational Risk Manager

As Senior Operational Risk Manager within the Commercial and Marketing (C&M) Division you will to lead the 1st line implementation and embedding of operational risk management and will oversee and direct the ongoing operational risk management activities.

You’ll be joining Argos Financial Services (AFS) where our aim is to make life better every day for Argos customers. We help customers afford and protect what matters most, offering products and services including Credit, Warranties & Insurance.

Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do.

As Senior Operational Risk Manager you will:

Lead the service provided to colleagues and peers in C&M on all aspects of operational risk management good practice and adherence to AFS’ Enterprise-wise Risk Management Framework
Develop and deliver an ongoing programme of proactive and risk-based supervision, monitoring, oversight and MI.
Create quality action plans to identify areas of control weakness, and timeliness of progress in delivering improvements.
Lead risk governance arrangements to provide specialist input, direction and challenge when matters with a substantive operational risk dimension are considered.
Lead the development and delivery of effective MI and reporting on the Division’s management of its risk exposures.
Lead and manage an operational risk manager to support in the delivery of the risk framework.

As Senior Operational Risk Manager you will have:

Experience of leading a risk management function in a financial services business.
A good understanding of the FCA’s regulatory approach and expectations in respect of risk management in a financial services firm
Ability to identify material weaknesses in key controls and to propose pragmatic solutions that are sensitive to the wider commercial environment in which the business operates;
Strong stakeholder management and influencing skills, working at operational levels across the business;
Ability to propose strong, constructive risk management solutions that balance commercial, customer and regulatory considerations in a proportionate way good understanding of the FCA’s regulatory approach and expectations in respect of risk management in a financial services firm

What can you expect in return?

You’ll receive a competitive salary and car allowance, 24 days holiday, discretionary annual bonus, private healthcare and company pension scheme. You’ll be working in an exciting environment with the potential to develop your skills for a career that fits with your own aspirations.


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