Here at Argos, we currently have an exciting opportunity for a Shrinkage & Compliance Manager to join our S&C team covering the South Midlands area.
Sound good so far? You will work in a field based role and provide assurance to Senior Management regarding the controlling of shrinkage within Argos stores. You will assess the risk and impact of new systems, processes and procedures, whilst supporting Area Operations Management in the identification of cost effective work practices and procedures to support a shrinkage reduction culture.
Your main responsibilities in this role will be to:
Complete, plan and conduct shrinkage management activity regarding the overall management of shrinkage in stores. The main objective being to verify overall operational performance and identify / minimise areas of risk and unidentified shrinkage within the business.
Provide both high level and detailed information (when required) and guidance around business risk by reviewing key information collated internally via a number of sources in addition to those within the department.
Introduce new strategies and initiatives that will deliver improved efficiency, reduction in shrinkage and improved customer service across the store estate.
You will provide ad hoc support to both Store & Distribution Operations in a variety of methods that often requires quick decision making amidst complex issues. An example being supporting stores following a major incident which could impact on sales and other financial reporting if not dealt with in a clear and conclusive manner, but also allows for accurate data capture / recovery.
Provide communication to key colleagues regarding matters relating to Shrinkage within Area Operations and help land general education in line with function, business objectives / transformation.
Ability to identify potential malpractice or fraud and subsequently handle the situation with total confidentiality. This will result in securing relevant evidence and cascading to the appropriate team as necessary for further investigation (e.g. National Investigations).
For this role your skills & experience will ideally include:
Educated to Degree / A level or Part Qualified Accountant level.
Substantial experience working in a Retail / Distribution environment, with extensive experience in an operational role involving shrinkage management.
Good leadership & influencing skills.
Have high levels of tenacity and integrity to deliver supportive guidance to area and store management is critical.
Experience of dealing with all levels of management and ability to influence people over whom there is no direct authority.
Man-management and inter-personnel skills are required. Often the initial response to critical information is hostile, being able to manage these situations is a necessity.
What you’ll get in return:
As well as the usual company benefits, which include, 24 days holiday, company car scheme, save as you earn, discretionary annual bonus, company pension scheme, you will work in an exciting environment with the potential to develop your skills for a career that fits with your own aspirations.